Privacy Policy
Website - Policy version: 12/2024 (“W1.0”)
Islamaccessible.com (“our website”) is provided by Make Islam Accessible ( “we”, “our” or “us”). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data ) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (“UK GDPR”).
Given the nature of our website, we do not expect to collect the personal data of anyone under 13 years old. If you are aware that any personal data of anyone under 13 years old has been shared with our website, please let us know so that we can delete that data.
This version of our privacy policy is primarily written for adults, including parents and guardians of child users. If you are a child (under 18 years old) you are welcome to read this policy if you find it useful.
This privacy policy is divided into the following sections:
- Personal data we collect about you
- How your personal data is collected
- How and why we use your personal data
- Marketing
- Who we share your personal data with
- How long your personal data will be kept
- Cookies
- Your rights
- Keeping your personal data secure
- Changes to this privacy policy
- How to contact us
Personal data we collect about you
The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:
- your date of birth, if you choose to give this to us
- your gender, if you choose to give this to us
- location data, if you choose to give this to us
- your billing information, transaction and payment card or other payment method information
- bank account and payment details
- details of any information, feedback or other matters you give to us by phone, email, post or via social media
- your account details, which includes which is not limited to your as username, email, associated name and login details
- your activities on, and use of, our website
- information about how you use our website and technology systems
- your responses to surveys
You must provide this personal data to use our website's account-based features such as the progress tracker, unless we tell you that you have a choice.
Sometimes you can choose if you want to give us your personal data and let us use it. Where that is the case we will tell you and give you the choice before you give the personal data to us. We will also tell you whether declining to share that personal data will have any effect on your use of our website and or any services on it.
We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.
How your personal data is collected
We collect personal data from you:
- directly, when you enter or send us information, such as when you register with us, contact us (including via email), send us feedback.
- indirectly, such as your browsing activity while on our website; we will usually collect information indirectly using the technologies explained in the section on ‘Cookies’ below
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, eg:
- where you have given consent
- to comply with our legal and regulatory obligations
- for the performance of a contract with you or to take steps at your request before entering into a contract, or
- for our legitimate interests or those of a third party
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain further details by contacting us (see ‘How to contact us ’ below).
The non-exhaustive table below explains what we use your personal data for and why.
What we use your personal data for
Our reasons
Creating and managing your account with us
To serve our legitimate interests, namely to maximize efficiency in order to deliver the highest quality service to you, in alignment with the website's purpose.
Providing services to you
To enable us to deliver the service of:
— Synchronizing activity across your devices.
— Facilitating progress tracking and seamless resumption of use.
— Enabling interaction with other users.
— Push notifications (if enabled) to remember to read duas, recommendations based on previously viewed content.
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website
Depending on the circumstances:
your consent as gathered by the cookies—see ‘Cookies’ below
— Where consent is not required, we rely on our legitimate interests to operate as efficiently as possible, enabling us to provide you with the highest quality service.
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended
Depending on the circumstances:
your consent as gathered by the cookies—see ‘Cookies’ below
— Where consent is not required, we rely on our legitimate interests to operate as efficiently as possible, enabling us to provide you with the highest quality service.
Statistical analysis to help us understand our customer base
To serve our legitimate interests, namely to maximize efficiency in order to deliver the highest quality service to you, in alignment with the website's purpose.
Updating and enhancing customer records
Depending on the circumstances:
— To enable us to deliver the service in alignment with the website’s purpose
—to comply with our legal and regulatory obligations
—where neither of the above apply, for our legitimate interests
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply, eg to record and demonstrate evidence of your consents where relevant
To comply with our legal and regulatory obligations
Marketing our services to existing and former customers
For our legitimate interests.
See ‘Marketing’ below for further information
Marketing
We will use your personal data to send you updates by email and/or text message about our website.
We have a legitimate interest in using your personal data for marketing purposes, This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
You have the right to opt out of receiving marketing communications at any time by:
- contacting us
- by selecting 'unsubscribe' via email or text
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our website.
We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.
Who we share your personal data with
If necessary, we may share personal data with:
- third parties we use to help deliver our products and/or services to you, eg payment service providers.
- our bank[s].
We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.
How long your personal data will be kept
We will not keep your personal data for longer than we need it for the purpose for which it is used. For example, data will be retained for as long as the user account remains active or until it is deleted by you, or in the event of the website's termination.
Cookies
A cookie is a small text file placed on your device (e.g., computer, smartphone, or other electronic device) when you access our website. We use cookies on our website to recognise you and your device, as well as to store information about your preferences or past interactions.
If you do not consent, cookies will not be collected.
Your rights
You generally have the following rights, which you can usually exercise free of charge:
Access to a copy of your personal data
The right to be provided with a copy of your personal data
Correction (also known as rectification)
The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)
The right to require us to delete your personal data—in certain situations
The right to withdraw consents
If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time
You may withdraw consents by contacting us
Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn
For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us (see ‘How to contact us’ below).
If you would like to exercise any of those rights, write to us—see below: ‘How to contact us’
When contacting us please:
- provide enough information to identify yourself and any additional identity information we may reasonably request from you, and
- let us know which right(s) you want to exercise and the information to which your request relates
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you of a suspected data security breach where we are legally required to do so.
For the safety of your data we:
-use HTTPS for all communications with backend services;
-Data at rest is encrypted; and
-A Firewall is placed in front of our infrastructure to mitigate any unauthorised access.
Changes to this privacy policy
We may change this privacy policy from time to time—when we make significant changes we will take steps to inform you.
How to contact us
By email: salaam@islamaccessible.com
Mobile App - Policy version: 12/2024 (“WA1.0”)
Islam Accessible for IOS and Android ( the app ) is provided by Make Islam Accessible ( “we”, “our” or “us”).
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use and share any information relating to you (your information).
It also explains your rights in relation to your information and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use and sharing of your information is regulated by law, including under the UK General Data Protection Regulation (“UK GDPR”).
We are the controller of your information obtained via the app, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
We do not intend to collect the information of anyone under 13. If you are aware that any information of anyone under 13 has been shared with the app, please let us know so that we can delete that data.
This version of our privacy policy is primarily written for adults, including parents and guardians of child users. If you are a child (under 18 years old) you are welcome to read this policy if you find it useful.
This privacy policy is divided into the following sections:
- What this policy applies to
- Information we collect about you
- How your information is collected
- How and why we use your information
- Marketing
- How long your information will be kept
- Your rights
- Keeping your information secure
- Changes to this privacy policy
- How to contact us
If you are aged under 18, we recommend that you speak to an adult that you trust if you have any difficulties reaching an informed decision regarding the activation of any use of your information or our treatment of your information.
What this policy applies to
This privacy policy relates to your use of the app only.
Information we collect about you
The information we collect about you depends on the particular activities carried out through the app. We will collect and use the following information about you:
Category of data
In more detail
Identity and account data you input into the app
Registration is mandatory in order to use more than the basic features of the app
—your email address —your date of birth, if you choose to give this to us
—your gender, if you choose to give this to us
—your name, if you choose to give this to us
—your account details, such as username and password
Data collected when you use specific functions in the app
—data you store online with us using the app (while such data may not always be protected by the UK GDPR we will assume it is and treat it in accordance with this policy)
Other data the app collects automatically when you use it
—your activities on, and use of, the app which reveal your preferences, interests or manner of use of the app and the times of use
You must provide that information to use the app and its services unless we tell you that you have a choice.
Sometimes you can choose if you want to give us your information and let us use it. Where that is the case we will tell you and give you the choice before you give the information to us. We will also tell you whether declining to share the information will have any effect on your use of the app or our services.
We collect and use your information for the purposes described in the section ‘How and why we use your information’ below.
How your information is collected
We collect information from you directly during registration or indirectly, such as your activity while using the app.
How and why we use your information
Under data protection law, we can only use your information if we have a proper reason, eg:
- where you have given consent
- to comply with our legal and regulatory obligations
- for our legitimate interests
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us ’ below ).
The non-exhaustive table below explains what we use your information for and why.
What we use your information for
Our reasons
Create and manage your account with us
To serve our legitimate interests, namely to maximize efficiency in order to deliver the highest quality service to you, in alignment with the app’s purpose.
Providing services and/or the functionalities of the app to you
To comply with our legal and regulatory obligations
We may also use your information to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Operational reasons, such as improving efficiency, training and quality control or to provide support to you
To serve our legitimate interests, namely to maximize efficiency in order to deliver the highest quality service to you, in alignment with the app’s purpose.
Statistical analysis to help us understand our app users
To serve our legitimate interests, namely to maximize efficiency in order to deliver the highest quality service to you, in alignment with the app’s purpose.
Updating and enhancing customer records
Depending on the circumstances:
— To enable us to deliver the service in alignment with the app’s purpose
—to comply with our legal and regulatory obligations
—where neither of the above apply, for our legitimate interests
Disclosures and other activities necessary to comply with legal and regulatory obligations, eg to record and demonstrate evidence of your consent to our use of your information where relevant
To comply with our legal and regulatory obligations
Marketing our services to existing and former customers
For our legitimate interests
See ‘Marketing’ below for further information.
Marketing
We will use your information to send you updates by email and/or text message about our mobile application
We have a legitimate interest in using your information for marketing. This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
You have the right to opt out of receiving marketing communications at any time by: and clearly.
- contacting us
- by selecting 'unsubscribe' via email or text
We will always treat your information with the utmost respect and never sell or share it with other organisations for marketing purposes.
How long your information will be kept
We will not keep your personal data for longer than we need it for the purpose for which it is used. For example, data will be retained for as long as the user account remains active or until it is deleted by you.
Your rights
You generally have the following rights, which you can usually exercise free of charge:
Access to a copy of your personal data
The right to be provided with a copy of your personal data
Correction (also known as rectification)
The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)
The right to require us to delete your personal data—in certain situations
The right to withdraw consents
If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time
You may withdraw consents by contacting us
Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn
Keeping your information secure
We have appropriate security measures to prevent your information from being accidentally lost, or used or accessed unlawfully. We limit access to your information to those who have a genuine business need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
The application utilises standardised API communications with our backend server to ensure consistent and reliable data exchange. This is designed in a way to comply with industry best practices and market standards across our entire infrastructure, incorporating robust security protocols to safeguard data integrity, user privacy, and system resilience. This approach ensures that our infrastructure meets high security and performance standards, providing a secure and seamless user experience.
Changes to this privacy policy
We may change this privacy policy from time to time. When we make significant changes we will take steps to inform you, for example via the app or by other means, such as email.
How to contact us
By email: salaam@islamaccessible.com
